Had used a push mower for years and finally went looking for a zero turn. Meet Chris and he was so helpful with deciding which one to get and for what I feel to be a great deal. He is very patient informative and helpful.
I plan to buy more Stihl products from him in the near future. Thanks for everything Chris!!!
Hands down the ONLY place to go for Stihl equipment. Chris is very knowledgable and helpful. Very satisfied with the level of customer service I received. Will definitely come back!
Great serivice, low cost diagnostics. They where the only place in town with the lower end Stihl chainsaws in stock. Extremely helpful and friendly
I just bought some equipment from these guys for my residence and they were very helpful and informative. the prices are very reasonable and the store itself was a treat to be in. thanks houston saw!
They had what I needed.
& Great customer service.
Great staff, went in to buy a few parts and decided to up grade weed eater base. I love the eastend and the store. If you need a part or product drop in and pick up what you need from these folks. GO Austin HS.
Purchased a new Stihl trimmer and backpack blower from them last week. Staff was very friendly, knowledgeable and answered all my questions. I would definitely go back.
Excellent, knowledgeable, not-pushy, service! As a single woman, I often get intimidated shopping for purchases like this (needed a new Stihl line trimmer), but the staff there was great – Tina, James, Eugene, and the owner were all helpful and knowledgeable. They patiently took me through every step of using the equipment, showing me how to rethread a new line, educating me on MotoMix, and assisting me in cranking it up (outside, of course!). They even gave me a hot pink Stihl t-shirt, showing even more that they are comfortable dealing with women in a respectful and considerate manner. The hands-on professional service can’t be beat.
Houston Saw provides excellent service at a good price. The staff provides great after the sale instructions about operating equipment. Overall very positive experience.